Successful 3PL fulfillment centers are focused on safety, training, technology, and efficient and accurate processing of online orders. This can involve transportation, labeling and packing, order fulfillment, cross-docking, order preparation and processing, shipping, receiving, and returned goods processing.
Below are some guidelines distribution professionals should keep in mind:
Emphasize Employee Training: Invest in training and employee development: Providing employees with training and development opportunities improves skills and fosters a culture of innovation. Having well-trained and cross-functional employees support a more productive work environment.
Prioritize customer satisfaction: Warehouse operations should be built around exceeding customer expectations and ensuring their satisfaction.
Choose the right picking method: Depending on the size and characteristics of each client’s inventory and order profiles, the most efficient picking method can vary. Some of the most common methods include:
• Batch picking: This picking method involves picking multiple orders in a single batch. Combining orders together helps reduce travel time, thus increasing efficiency.
• Zone picking: Secondly, with this method, pickers are assigned a specific picking zone. Each picker stays in their designated zone instead of crossing the warehouse for different items. This method helps prevent congestion in warehouse aisles.
• Wave picking: Lastly, this picking method divides orders into “waves” with similar characteristics, like those with a similar product type or destination.
Standardized processes: All major activities need standardized processes, so they are consistently repeatable. Repeatable processes drive accuracy and allows work standards to be created and labor management and planning to occur.
ABC Product Slotting: Each item in a warehouse has its own unique combination of characteristics, for example how often it’s physically touched and in what combination with other items. So, when maximizing a warehouse layout for efficiency, it can be helpful to implement an “ABC analysis” of your inventory. “A” products represent products with the greatest shipping velocity, while “C” items represent the least picked items. Items with an “A” classification should be grouped closest to the packing area in easily accessible locations, while “B” and “C” items should be slotted are further out or on less optimal shelves. Poor zoning or slotting leads to increased travel distance and touches, which always leads to higher operational costs.
Measure processes: Develop baseline measurements for each process creating benchmarks to measure against as you improve specific processes. Remember, you cannot improve what you do not measure.
Stay up-to-date on industry trends: It is important as leaders to stay up-to-date on industry trends and innovations to remain competitive.

By implementing these strategies, operational leaders can help their warehouse operations become more efficient, productive, and successful.