At Supply Chain Solutions we unconditionally guarantee our services.
We are so confident in our services that we are happy to construct any legal document to guarantee our ability to deliver on our commitments and face financial penalties if we fail to meet them.
Here’s an example of our guarantee to 3PL and 4PL clients:
If you’re not completely satisfied with our level of service and deliverables, based on the metrics we mutually agree on when you sign up with us, we will move you to another warehouse (within the Auckland area) at our cost.
We charge $7,000 to cover our expenses for this exercise.
We’re so confident in our ability to deliver value, our workshops are covered by our subjective guarantee.