“Nature Baby wholesales and retails a brilliant range of baby products through their own retail stores an established wholesale channel and very successful on-line store. We used to manage our own warehousing and distribution in-house and it was with some trepidation that we decided strategically to outsource these functions to an outsourcing company.
The driver behind this initiative was that we recognised it was not an area of strength for us and we wanted to focus on our core business. SCS was recommended to us by a logistics consultant as being best in class. Apart from three distribution channels we have other complexities around volatile order spikes through on-line promotions and seasonality, we also have complex packaging requirements (e.g. some garments need to be individually gift-wrapped with ribbons and handwritten cards etc…).
Our experience with SCS has been excellent, in partnership with SCS our business continues to grow from strength to strength, we can honestly say they are a critical part of our team and we couldn’t imagine life without them, in the years we have been with them we can attest to their significant IT capability, willingness to consistently go the extra mile and attract and retain excellent staff. Having worked with SCS, we would never consider going back and facing all the hard and hidden costs of running a DC, the SCS solution for us has been cost effective and helped our business prosper.”
Jacob Faull, Founding Director ~ Nature Baby